Normal Business Hours: Monday - Friday 9:00 a.m. to 4:00 p.m. Central time.
Shop ONLINE anytime.

Yes - you may ship your order to another address - see instructions in our Frequently Asked Questions

Shipping Information

Shipping and Insurance for domestic shipping - See information below for Patterns Only, Canada and International.

Product TotalShipping Cost
Up to $20$9.25
$20.01 to $35$11.45
$35.01 to $60$13.85
$60.01 to $100$18.45
$100.01 to $150$19.75
$150.01 to $200$21.95
$200.01 to $275$26.50
$275.01 to $345$28.85
$345.01 to $400$34.45
$400.01 to $450$39.95
$450.01 to $500$42.45
$500.01 to $850$56.95
Over $850Actual shipping charges, including insurance, plus $7.00.

Shipping and Insurance for Patterns, Gift Certificates and Color Cards. These items will be sent First Class Mail. Note: These shipping rates apply if you order ONLY Gift Certificates, Patterns and/or Color Cards.

Product quantityShipping Cost
1 - 4 Patterns or Gift Certificates$3.50
5 or More Patterns or Gift Certificates$4.95

Canada and International* - We accept VISA, MasterCard, Discover Card and American Express payments for International and Canadian orders.  WE DO NOT ACCEPT PAYPAL for International and Canadian orders.

We do ship basket making and chair caning supplies to Canada and to some countries overseas. Before we ship an International order we will let you know the extra shipping charges via email. Your card will not be charged and your order will not be shipped until we have your approval. You will be responsible for any Customs charges.

*If you order online - these special shipping charges ( Canada and International, Orders over $500) will not show correctly on your final checkout screen. Your credit card however will be charged the correct amount.

As of July 1, 2021, the EU will be charging VAT on all shipments; these will be collected from you by the EU or your postal delivery service and may delay the delivery of your package. Please be sure your email address and phone number are correct on your order.

We will not be shipping to the UK at this time.

Shipping and Addressing

Your order is shipped by FedEx service or by US Postal Service. Please include a street address if possible. But, if your street address cannot be used by the post office, let us know by clicking the "Special Instructions" button at the last checkout screen. Please allow 7 to 10 working days for your order to arrive.

Most orders are shipped within 48 hours, but sometimes an order may take longer. If you need your order by a certain date, please do not hesitate to let us know. E-mail us, at the last checkout screen use the "Special Instructions" button to send us a note, call toll-free 1-800-447-7008 or call 1-270-237-4821. We will do everything possible to ensure your order is received on time.

**Rush Delivery

For an extra charge, we can ship your order via one of the following:

  • FedEx Standard Overnight
  • FedEx 2Day
  • US Postal Service Priority Mail

Please call 1-800-447-7008 or e-mail for information.