May I ship to another address? Follow the step-by-step instructions below:
Yes, if you use INSTANT CHECKOUT enter the DELIVERY ADDRESS and click the check box “Please use another address for invoice” to enter your INVOICE ADDRESS.
If you have an account:
During the checkout process at step “03. ADDRESS” - Uncheck the box next to: ""
Click the "+ Add a new address" button and enter the new address. At the bottom of the page assign an 'address title' for future reference, such as “Home Address” or “Work Address”.
Save the information and you will be taken back to the “03. ADDRESS” page.
Using the pull down menus you may now Choose a delivery address and you may Choose a billing address.
NOTE: You may enter as many addresses as you need. These addresses are saved so you may use them in the future.
We do ship basket making and chair caning supplies to Canada and to some countries overseas. The shipping charges at checkout will show $50.00 BUT, after you checkout; we will let you know the real shipping charges via email. Your card will not be charged and your order will not be shipped until we have your approval. You will be responsible to the Postal Service for Customs charges.
How do I lookup or change my account info?
Login at the top right of the screen. Click on the link you desire at the the bottom of the page under “MY ACCOUNT”
How do I sign up for the Newsletter?
Enter your email address in the NEWSLETTER box at the lower left.
As you checkout you may select “Sign up for our newsletter!”
We use Mailer Mailer to send the Basket Maker's Catalog eNewsletter. You may unsubscribe at anytime.
I am having problems at checkout. I keep being sent back to the shopping cart.
It's probably the old Mac computers running Safari. Users should upgrade their Operating System and Web Browser when having this issue. The old operating systems/browsers will try to use SSL ( secure socket layer ) for the HTTPS ( secure transfer ) protocol. Thanks to Poodle and Heartbleed viruses, nobody is allowed to use SSL anymore in favor of the new TLS ( Transport Layer Security ). So some old operating systems will not let the user checkout.
Add The Basket Maker's Catalog to the Home page of your Smartphone or Tablet.